Salesforce Case Study For Audit Product For ISO Assessment
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Cymetrix is a strategic Salesforce Consulting Company with clients across the globe. We have been empowering businesses globally with offices in San Francisco & New York (USA), Mumbai (India), and Reading(UK). We have talented and certified, technical and functional consultants on the complete Salesforce range of products namely Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, Einstien Analytics, CPQ, Pardot, Commmunity Cloud & Mulesoft among others. We have domain expertise in Banking and Finance, Pharmaceuticals, Fintech, Manufactueing, E-commerce, Healthcare, Tech-Industry and Starups.
Case Study
Problem Statement
Company wanted to develop product which enables companies to manage processes from ISO assessment point of view.
Platform Used
SSalesforce Force.com platform, Customer Community Cloud
- Development of self servicing customer portal
- Audit module
- Training module
- Maintenance module
Results
- Self Servicing portal for maintaining artifacts ready for ISO audits
- Ease of auditing organization processes
- Visibility into Non-Compliance
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